Shipping policy

At Mosekae, we strive to ensure every delivery is straightforward, dependable, and easy to understand. To keep your shopping experience smooth, all orders are shipped with care and at no cost.

Shipping Fees

All orders placed within United Kingdom are shipped free of charge. There are no extra costs or hidden fees added at checkout. The amount shown is the amount you pay.

Delivery Area

We currently ship only within United Kingdom. Each order is packed carefully and delivered to the address you provide.

Order Processing

Orders are usually prepared for dispatch within 1–3 business days. Once your order ships, you will receive a shipping confirmation email with tracking information.

Delivery

Delivery times vary depending on your location and the products ordered. Most orders are processed within 1-3 business days, with estimated delivery times displayed during checkout and in your order confirmation email

Order Tracking

After dispatch, we will email you a tracking link so you can follow your delivery progress.

If you have any questions, please contact us at info@mosekae.co.uk.

Delays

Although we work hard to meet the stated delivery estimates, delays may sometimes happen due to factors outside our control, including carrier issues or weather-related disruptions. If this occurs, we will keep you updated.